GEM CUTTING TERMS & CONDITIONS
THERE ARE NO MINIMUM ORDER OR STONE SIZE REQUIREMENTS
SENDING YOUR STONES TO LAMBERT
Rough stones can be packaged in plastic bags and placed in a small box or padded envelope. Be sure to enclose:
A packing list (It is acceptable if you are unsure of the type of gemstone that will appear from your rough stones);
Any cutting specifications or special instructions; and
Either an email address or telephone number where you can be contacted if we have questions or otherwise need to reach you.
Lambert has no minimum order size, and we suggest that you send more rather than less if you are unsure if your rough stones can be cut.
Most of the rough stones that Lambert receives are sent by regular registered mail (for example, Australia Post, Canada Post, or the United States Postal Service) requiring a signature. FedEx and DHL are quite expensive and will charge all taxes back to the sender for incoming packages; therefore, we do not suggest these methods.
When shipping rough stones, clearly label the package “Mineral Sample, No Commercial Value” (remember, most rough stones have little or no commercial value—you are not estimating how much the cut gemstones may be worth on the customs form, only the value of the actual rough stones).
Should you choose to insure your package for the assumed value of the cut gemstones, please be advised that if this value appears on the outside of the package, the Government of Thailand will charge a 30% incoming duty on this written value. In the case that the incoming duty is greater than US$50.00, Lambert will contact you. In any event, Lambert will add the amount of any duty to your final invoice.
If you must put a value on the outside of the package as required by some countries, Lambert suggests a nominal value of US$25.00.
Our mailing address is:
Lambert Industries Ltd.
Shanghai Building, 4th Floor
807-809 Silom Road
Bangkok 10500 Thailand
PROCESSING YOUR STONES AT LAMBERT
Once they arrive at Lambert, your rough will be logged in, photographed, weighed and catalogued. Our experience demonstrates that the highest recovery rates are achieved when the master cutter is allowed to decide the shape and size of the finished stones during the cutting process. However, Lambert will always follow the written specifications you submit with your rough.
PAYING FOR YOUR CUTTING ORDER
Once cut, your stones are re-weighed, photographed and catalogued. Along with this information you will receive a US$ and/or AU$ invoice. Promptly upon receipt of payment, we will send you your cut gemstones and any non-viable rough. Lambert accepts payments to our Australian or US Bank Accounts, or via PayPal. Instructions will be found with your invoice.
Prompt payment for your cutting orders is key to maintaining the low cost of our services. In the case that full payment of your invoice is not received by the first anniversary of the date it is issued, your cut stones and rough may be sold to settle your account. No new cutting orders will be accepted from clients who have not paid for all previous cutting orders.
SHIPPING YOUR CUT GEMSTONES
Lambert uses Thailand Post for shipping cut gemstones and non-viable rough. They are shipped by registered, insured airmail with a signature required. In our experience, it is extremely rare for a parcel to go missing. Depending on your location, an alternative shipping method may be advisable.
Our standard shipping charge is US$14.50, and express shipping is available for US$60.00.
FedEx and DHL are also available and will be charged at cost.